24-Hour Pharmacy at Matrix Hospital Mehdipatnam
Matrix Hospital Mehdipatnam offers a fully functional 24-hour pharmacy to ensure that patients and their families have uninterrupted access to essential medications and medical supplies—any time of the day or night. Our in-house pharmacy is committed to supporting patient care with accuracy, safety, and convenience.
Round-the-Clock Access to Medicines
Our pharmacy operates 24/7, providing a wide range of medications, including
- Emergency and Critical Care Drugs
- Antibiotics and Pain Relief Medications
- Cardiac and Diabetic Medications
- IV Fluids and Injectable Medicines
- Post-Surgical and Discharge Medications
- Over-the-Counter (OTC) Products
- Pediatric and Geriatric Medications
Whether for inpatients, outpatients, or emergency cases, our pharmacy is always stocked and ready to serve.
Quality and Safety You Can Trust
At Matrix Hospital Mehdipatnam, we follow strict protocols to ensure that all medications dispensed are:
- Authentic and From Approved Vendors
- Stored in Optimal Conditions (Temperature-Controlled)
- Regularly Audited for Expiry and Stock Management
- Dispensed Under the Supervision of Qualified Pharmacists
We prioritize patient safety by verifying prescriptions, providing dosage guidance, and preventing medication errors.
Patient-Centered Services
Our pharmacy team is trained to provide compassionate and clear support to all patients, including:
- Prescription Verification and Clarification
- Patient Education on Medication Use
- Drug Interaction and Allergy Checks
- Support for Night-Time or Emergency Medication Needs
We work closely with doctors and nurses to ensure timely delivery of medications during inpatient treatment and discharge.
Why Choose Matrix Hospital Mehdipatnam's 24-Hour Pharmacy?
- Always Open—365 Days, 24 Hours
- Managed by Licensed Pharmacists
- Availability of Emergency and Rare Medications
- Strict Quality Control and Safe Dispensing Practices
- Convenient Access for Inpatients and Outpatients
Need medicines?
At Matrix Hospital Mehdipatnam, your health and convenience matter. Our 24-hour pharmacy ensures that you never have to worry about medication availability—day or night.
Call +91 888 666 5551 / +91 779 988 6623 or access www.matrixhospitalmehdipatnam.com
All your Doubts Answered!
1. What are the hospital's operating hours?
Matrix Hospital operates 24/7, including public holidays. Outpatient services are typically available from 9:00 AM to 5:00 PM, Monday to Saturday.
2. Do I need an appointment before visiting the hospital?
Walk-in patients are welcome. However, for non-emergency consultations, booking an appointment is recommended to reduce waiting time. To book an appointment, call us on +91 8886665551 or +91 7799886623
3. What specialties and services are available?
We offer a range of specialties, including General Medicine, Pediatrics, Obstetrics & Gynecology, General Surgery, Orthopedics, and Emergency Services. Diagnostic facilities like X-rays, ultrasound, and pathology are also available.
4. Does the hospital have a pharmacy on-site?
Yes, our in-house pharmacy operates 24/7 and is stocked with a wide range of medicines and emergency drugs.
5. Are cashless insurance and TPA services available?
Yes, we are empaneled with multiple insurance providers and TPAs for cashless hospitalization. Our billing desk can assist with insurance-related queries.
6. What is the hospital’s policy for patient visitors?
Visitors are allowed during designated hours, generally between 4:00 PM and 7:00 PM. Only one visitor is permitted per patient at a time for the comfort and safety of all.
7. How do I get a copy of my medical records or discharge summary?
You can request medical records and discharge summaries from the Medical Records Department. A valid ID and written authorization may be required for release.
8. What emergency services are available?
Our 24-hour emergency department handles trauma, cardiac, pediatric, and general medical emergencies, supported by an on-call team of doctors and critical care services.
9. Is ambulance service available?
Yes, we have a 24/7 ambulance service equipped with basic and advanced life support systems. For assistance, call our emergency helpline at +91 8886665551 or +91 7799886623.
10. Can patients choose their preferred doctor for treatment?
Absolutely. Patients can request consultations with a doctor of their choice, subject to the doctor's availability.
11. Are maternity services available?
Yes, we offer comprehensive maternity care, including antenatal checkups, delivery services, cesarean procedures, and postnatal care.
12. How can I provide feedback or make a complaint?
We value your feedback. You can share your comments through our feedback forms available at the reception, email us at matrixhospitalmehdipatnam@gmail.com, or speak to our Patient Relations Officer at +91 8886665551 or +91 7799886623.
13. Do you offer health check-up packages?
Yes, we offer a variety of preventive health check-up packages tailored for different age groups and medical needs. You can inquire at the reception or check our website, www.matrixhospitalmehdipatnam.com, for details.
14. Is parking available at the hospital?
Yes, we provide limited parking facilities for patients and visitors on a first-come, first-served basis. Dedicated parking for emergency cases is always available.
15. What are the modes of payment accepted?
We accept cash, credit/debit cards, UPI payments, and online bank transfers. EMI options may also be available for higher-value procedures — please check at the billing counter.
16. Do you have facilities for overnight stays for patient attendants?
Depending on the room category and availability, one attendant may be allowed to stay with the patient. Basic bedding can be arranged on request.
17. Are COVID-19 vaccinations and testing services available?
Yes, our hospital offers COVID-19 RT-PCR and Rapid Antigen tests, as well as vaccination services as per government guidelines. Please contact the front desk at +91 8886665551 for current availability.
18. Can medical certificates or fitness certificates be issued?
Yes, our doctors can issue valid medical and fitness certificates after an appropriate examination. Requests can be made at the outpatient reception.
19. What is the process for admitting a patient?
For planned admissions, the consulting doctor will issue an admission slip, which can be submitted at the admission desk. In emergencies, patients can be admitted directly through the casualty/emergency department.
20. How can I reach the hospital in case of a medical emergency?
For emergencies, you can directly bring the patient to our 24/7 emergency department or call our ambulance helpline at +91 8886665551 or +91 7799886623. Our emergency team is equipped to handle all types of medical situations promptly.