Psychiatry: Compassionate Mental Health Support You Can Trust
At Matrix Hospital Mehdipatnam, our psychiatry branch gives complete care for mental, emotional, and behavioral well-being. We take into account that highbrow health is definitely as vital as bodily health, and we’re right here to provide a safe, judgment-free area for restoration and assistance.
Our offerings encompass
Anxiety & Depression Management
Tailored remedy and medicine plans for pressure, tension, and mood issues.
- Bipolar Disorder & Schizophrenia Treatment. Evidence-primarily based general care, which incorporates psychotherapy and an extended-time period remedy guide.
- Addiction Counseling & Recovery Support. Programs for substance abuse, which consist of alcohol and drug deaddiction treatment.
- Child & Adolescent Psychiatry. Specialists deal with hobby problems, behavioral problems, and emotionally traumatic situations in more youthful patients.
- Sleep Disorders & Stress Management. Treatment for insomnia, chronic pressure, burnout, and associated signs and symptoms.
Why Choose Matrix for Mental Health?
- Private consultations in a secure, supportive surroundings
- Multidisciplinary method with therapists, psychologists & psychiatrists
- Confidential remedy for individuals, couples, and households
- Personalized treatment regimens for acute and continual ailments
Book your appointment
Make a non-public session appointment online or by calling +91 888 666 5551 / +91 779 988 6623.
All your Doubts Answered!
1. What are the hospital's operating hours?
Matrix Hospital operates 24/7, including public holidays. Outpatient services are typically available from 9:00 AM to 5:00 PM, Monday to Saturday.
2. Do I need an appointment before visiting the hospital?
Walk-in patients are welcome. However, for non-emergency consultations, booking an appointment is recommended to reduce waiting time. To book an appointment, call us on +91 8886665551 or +91 7799886623
3. What specialties and services are available?
We offer a range of specialties, including General Medicine, Pediatrics, Obstetrics & Gynecology, General Surgery, Orthopedics, and Emergency Services. Diagnostic facilities like X-rays, ultrasound, and pathology are also available.
4. Does the hospital have a pharmacy on-site?
Yes, our in-house pharmacy operates 24/7 and is stocked with a wide range of medicines and emergency drugs.
5. Are cashless insurance and TPA services available?
Yes, we are empaneled with multiple insurance providers and TPAs for cashless hospitalization. Our billing desk can assist with insurance-related queries.
6. What is the hospital’s policy for patient visitors?
Visitors are allowed during designated hours, generally between 4:00 PM and 7:00 PM. Only one visitor is permitted per patient at a time for the comfort and safety of all.
7. How do I get a copy of my medical records or discharge summary?
You can request medical records and discharge summaries from the Medical Records Department. A valid ID and written authorization may be required for release.
8. What emergency services are available?
Our 24-hour emergency department handles trauma, cardiac, pediatric, and general medical emergencies, supported by an on-call team of doctors and critical care services.
9. Is ambulance service available?
Yes, we have a 24/7 ambulance service equipped with basic and advanced life support systems. For assistance, call our emergency helpline at +91 8886665551 or +91 7799886623.
10. Can patients choose their preferred doctor for treatment?
Absolutely. Patients can request consultations with a doctor of their choice, subject to the doctor's availability.
11. Are maternity services available?
Yes, we offer comprehensive maternity care, including antenatal checkups, delivery services, cesarean procedures, and postnatal care.
12. How can I provide feedback or make a complaint?
We value your feedback. You can share your comments through our feedback forms available at the reception, email us at matrixhospitalmehdipatnam@gmail.com, or speak to our Patient Relations Officer at +91 8886665551 or +91 7799886623.
13. Do you offer health check-up packages?
Yes, we offer a variety of preventive health check-up packages tailored for different age groups and medical needs. You can inquire at the reception or check our website, www.matrixhospitalmehdipatnam.com, for details.
14. Is parking available at the hospital?
Yes, we provide limited parking facilities for patients and visitors on a first-come, first-served basis. Dedicated parking for emergency cases is always available.
15. What are the modes of payment accepted?
We accept cash, credit/debit cards, UPI payments, and online bank transfers. EMI options may also be available for higher-value procedures — please check at the billing counter.
16. Do you have facilities for overnight stays for patient attendants?
Depending on the room category and availability, one attendant may be allowed to stay with the patient. Basic bedding can be arranged on request.
17. Are COVID-19 vaccinations and testing services available?
Yes, our hospital offers COVID-19 RT-PCR and Rapid Antigen tests, as well as vaccination services as per government guidelines. Please contact the front desk at +91 8886665551 for current availability.
18. Can medical certificates or fitness certificates be issued?
Yes, our doctors can issue valid medical and fitness certificates after an appropriate examination. Requests can be made at the outpatient reception.
19. What is the process for admitting a patient?
For planned admissions, the consulting doctor will issue an admission slip, which can be submitted at the admission desk. In emergencies, patients can be admitted directly through the casualty/emergency department.
20. How can I reach the hospital in case of a medical emergency?
For emergencies, you can directly bring the patient to our 24/7 emergency department or call our ambulance helpline at +91 8886665551 or +91 7799886623. Our emergency team is equipped to handle all types of medical situations promptly.