Walk-in patients are welcome. However, for non-emergency consultations, booking an appointment is recommended to reduce waiting time. To book an appointment, call us on +91 8886665551 or +91 7799886623

We offer a range of specialties, including General Medicine, Pediatrics, Obstetrics & Gynecology, General Surgery, Orthopedics, and Emergency Services. Diagnostic facilities like X-rays, ultrasound, and pathology are also available.

Yes, our in-house pharmacy operates 24/7 and is stocked with a wide range of medicines and emergency drugs.

Yes, we are empaneled with multiple insurance providers and TPAs for cashless hospitalization. Our billing desk can assist with insurance-related queries.

Visitors are allowed during designated hours, generally between 4:00 PM and 7:00 PM. Only one visitor is permitted per patient at a time for the comfort and safety of all.

You can request medical records and discharge summaries from the Medical Records Department. A valid ID and written authorization may be required for release.

Our 24-hour emergency department handles trauma, cardiac, pediatric, and general medical emergencies, supported by an on-call team of doctors and critical care services.

Yes, we have a 24/7 ambulance service equipped with basic and advanced life support systems. For assistance, call our emergency helpline at +91 8886665551 or +91 7799886623.

Absolutely. Patients can request consultations with a doctor of their choice, subject to the doctor's availability.

Yes, we offer comprehensive maternity care, including antenatal checkups, delivery services, cesarean procedures, and postnatal care.

We value your feedback. You can share your comments through our feedback forms available at the reception, email us at matrixhospitalmehdipatnam@gmail.com, or speak to our Patient Relations Officer at +91 8886665551 or +91 7799886623.

Yes, we offer a variety of preventive health check-up packages tailored for different age groups and medical needs. You can inquire at the reception or check our website, www.matrixhospitalmehdipatnam.com, for details.

Yes, we provide limited parking facilities for patients and visitors on a first-come, first-served basis. Dedicated parking for emergency cases is always available.

We accept cash, credit/debit cards, UPI payments, and online bank transfers. EMI options may also be available for higher-value procedures — please check at the billing counter.

Depending on the room category and availability, one attendant may be allowed to stay with the patient. Basic bedding can be arranged on request.

Yes, our hospital offers COVID-19 RT-PCR and Rapid Antigen tests, as well as vaccination services as per government guidelines. Please contact the front desk at +91 8886665551 for current availability.

Yes, our doctors can issue valid medical and fitness certificates after an appropriate examination. Requests can be made at the outpatient reception.

For planned admissions, the consulting doctor will issue an admission slip, which can be submitted at the admission desk. In emergencies, patients can be admitted directly through the casualty/emergency department.

For emergencies, you can directly bring the patient to our 24/7 emergency department or call our ambulance helpline at +91 8886665551 or +91 7799886623. Our emergency team is equipped to handle all types of medical situations promptly.